A: Sure! Obviously this will change from season to season (light fleece weighs so much less than heavy jeans) but we find that a short rectangular laundry basket full (not overflowing or piled above the top) costs about $20-$30 on average.
A: We calculate your total after washing, drying, and folding your laundry. So, no, you aren't paying for any dirt you send me. Just the finished product.
A: Oh, no problem! I have clients that send us everything and anything. We even do cloth diapers! We wear gloves to sort and pre-treat, and we sanitize all equipment before and after each use. We do always appreciate a heads up for particularly dirty loads (ie, the bag of bedding from when your child got the stomach flu) but we're happy to take it all and deliver it back fresh and clean the next day.
A: Yes we do! We understand that this is personal business, and we have a cleaning protocol between loads in the washer as well. Even if you only send us half a load (this happens occasionally when separating lights and darks) we still only wash your laundry in the load.
A: Yes you can! We have multiple clients that request hypoallergenic detergents, and a vinegar rinse in place of fabric softener. They have been very happy with our service, and you can rest assured that we will always follow your preferences.
A: No, we offer a wide variety of scented and scent-free options. If you have something specific you like, we do ask that you supply it, but in most circumstances we have what you need.
A: We don't! To make everything simple and straightforward, we charge per item for big items (like comforters) and just per pound for general laundry (clothes/towels/etc). You can review our pricing here. We will fold based on your needs.
A: You can call, text, or fill our contact form and we can pick it up ASAP! There is no wait, we can work you into our pickup and delivery schedule at any time.